Getting help

• Questions and ideas: GitHub Discussions. Search first: someone may have asked already.
• Bugs: GitHub issues, with the version and the steps to reproduce.
• Paid plans: email [email protected] from the address on your license. Pro and Founder get email support, Team priority email support.
• Security problems: never in public. See Reporting a vulnerability.

What to send

A support bundle saves a round of questions:

wharfbase doctor --bundle

It writes a zip with:

• the doctor’s checks and counts;
• the WB_* and GUARD_* configuration and settings, with secrets shown as ***;
• the server’s last 1,000 log lines, with passwords and tokens masked;
• the versions of the CLI, the server, Node and the OS.

There are no database contents, passwords, keys or session tokens in it. Read it before you send it. Without the installer:

docker exec wharfbase wb doctor --bundle -o - > support.zip

Every error also shows a request ID: include it, and the matching log lines can be found.